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Optus the Company that bought Australia to its knees, and is now being sued by hundreds of consumers in a class action lawsuit, has got to employ some of the dumbest people in both their support and new account operations.
According to the latest 2024 Roy Morgan Brand research, Australians already know that the business is…
JB Hi Fi could be a big winner after it was revealed that the retailers key mobile partner Telstra has agreed to buy Boost mobile for $100M.
The youth targeted brand, that operates on the Telstra network is set to deliver an audience that Telstra who is seen as an expensive 5G network has struggled to…
The Australian Competition and Consumer Commission (ACCC) is suing Optus claiming that the carrier who crashed Australia in 2023 engaged in unconscionable conduct when selling phone products to vulnerable customers.
Many were disadvantaged customers from remote and regional areas, as well as customers living with disabilities or in disadvantage.
What's not known is how many of sellers…
Australia’s two largest telcos, Telstra and Optus, are getting ready to shut down their respective 3G networks later this month.
While TPG Telecom/Vodafone has already switched off its 3G network, Telstra and Optus will follow suit after pushing back their deadlines earlier this year.
Both will now power off their 3G networks on October 28.
One of the…
Optus has thrown a curved ball into the mobile market with an offer of free 7 day mobile try outs on their network a move that other carriers claim is operational difficult despite Optus thinks different with the offer being rolled out online.
The concept is based on Optus trying to get consumers to try their…
Following an intervention by Australia’s top consumer protection regulator, two major telecom companies – Telstra and Optus – have agreed that they will no longer have Google Search pre-installed as the default search engine on Android devices that they sell.
It follows an extensive investigation by the Australian Competition and Consumer Commission (ACCC) into Google’s search…
Despite pleading by big telcos, the ACCC has refused to warn hundreds of thousands of Australians that triple 0 calls may not go through when 3G is turned off.
Telstra, Optus, and TPG met with the competition watchdog recently to ask it to use its recall powers to help warn the public that they could face…
Australian carriers Telstra and Optus are already working on Satellite linked smartphones, now US carrier T Mobile has said that the generation of current model smartphones will be capable of accessing connectivity via the likes of Starlink the Elan Musk owned network.
Retailers such as JB Hi Fi have already started selling Starlink satellite ground stations…
Vodafone is again pushing up the price of mobile phone plans, an action that will temp customers to check whether their service is still a cheaper alternative.
Vodafone has confirmed that post-paid mobile plans are rising $4 per month. The fee jump is around 6 to 9 percent and applies only to new customers.
"These changes have…
Elon Musk has launched six satellites that will allow satellite texts and calls straight from regular smartphones, and Australia's Optus is one of the beneficiaries.
Overnight Musk's SpaceX launched 21 Starlink low earth orbit (LEO) satellites including six with Direct to Cell capabilities that let regular phone users make use of satellite texting and calling in…
