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Optus the Company that bought Australia to its knees, and is now being sued by hundreds of consumers in a class action lawsuit, has got to employ some of the dumbest people in both their support and new account operations.
According to the latest 2024 Roy Morgan Brand research, Australians already know that the business is…
An Australian Optus customer has been hit with a $1,600 fee two minutes after landing in London. She was told it was a standard international roaming charge.
Sally Rugg claimed she didn’t touch her phone after arriving in the UK, and only checked it when it began receiving texts from Optus about the “insane charges.”
Optus kept…
Motorola have announced a wider availability of its new Moto E13, available now in all major Australian retailers and carriers, including Vodafone, Telstra, and Optus.
Featuring a sleek, lightweight design, offering multidimensional audio-visual experience, available in Cosmic Black retailing at $149.00.
Vodafone is also offering pre-paid devices, alongside pre-paid plans ranging from as little as $1.00 for…
Optus is jumping on the AI bandwagon with Call Effects, which uses artificial intelligence "to add a bit of levity to the standard call".
By saying 'Hey Optus' during a phone call, you can "add some joy into everyday phone calls with playful skills" by launching a menu of four AI-powered 'Call Effects'.
1. Crystal Ball –…
If you're having trouble keeping track of all your subscriptions, a new service from Optus is putting them all in the one place.
SubHub, in development for more than 18 months, will show users all of their eligible subscriptions together, helping them keep track of how much they are paying; it is initially launching with Optus…
Optus and Uber have joined forces to offer speedy delivery of new smartphones to customers in selected areas.
The Amazon-esque pilot program will deliver new phones to existing customers near nine Optus stores across Sydney, Melbourne, and Brisbane via Uber Direct, with bookings available over the phone for delivery to customers’ home addresses.
Matt Williams, Optus Managing…
Optus is celebrating a big win after being named Australia’s fastest 5G network by independent benchmarking company Ookla.
Ookla analysed more than 330,000 user-initiated 5G Speedtest results over the first half of 2021 and found Optus had a median download speed of 323Mbps – more than 60 per cent higher than one of its competitors; additionally,…
Optus has rolled out new family internet plans with an included wi-fi booster, which it says will enable strong and fast internet connections to more corners of the home.
The plans come with the Optus Ultra WiFi Modem and the new Ultra WiFi Booster (below) included, as well as free Fetch Mini and Optus Sport.
According to…
SYDNEY: Embarking on its 5G journey, Optus has made a 2300 + 3500MHz 5G non-standalone carrier aggregation test via a trial to deliver the next generation technology.
Optus says the call – made in Sydney, jointly with technology partner Ericsson, and using Samsung’s Galaxy S20 5G handset range – showed how users can benefit from utilising both…
Serious questions have been raised about the quality of research from UK Company Opensignal who earlier this week was spruiking a real-world 5G experience study of the Australian market bragging about the performance of the Telstra 5G service.
Suspicious ChannelNews questioned the research as it appeared to be questionable at best.
Opensignal claimed that when they assessed…
