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Panasonic Australia customers are now being told that they will have to wait another six weeks to get Netflix on their TV’s despite the Japanese Company having had several months to prepare for the release of the US streaming service in Australia.
Norman Deards the owner of a Panasonic TH-L55VT60A LCD TV was told by
Panasonic Customer Service this week that a Netflix update for his TV will not
be released by Panasonic Australia until the end of May 2015.
Two
weeks ago SmartHouse was told by Richard Tassone the General Manager of
Panasonic Australia’s Consumer Group, that a Netflix application upgrade would be available this week for the Companies
$5,499 WT 600 4K TV model, now the Companies customer service team are claiming
that this top of the range TV will not get an upgrade for another six weeks.
Panasonic
TV’s are not on the Netflix Recommended TV list and management in Australia
have failed to explain why selected Australian customers including owners of
premium 4K TV’s are being denied access to the new streaming service which has
been available on Panasonic TV’s in the USA for several years.
The
service is also available on Panasonic TV’s in the UK and other European
Countries. Prior to Netflix announcing the launch of their service in Australia
they supplied specification to TV manufacturers in Australia who were already
delivering a Netflix app on their TV’s in other Countries.
